Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our Service. This includes:

• Personal Data: Information you provide when you register, such as your email address. While we facilitate payments through Stripe, we do not directly store sensitive payment card information on our servers.
• Usage Data: Information automatically collected about your access and use of the Service, including IP addresses, browser type, operating system, pages visited, conversion counts, file sizes, and processing times.
• Content Data: The HTML files you upload and the PDF documents generated are temporarily stored on AWS S3 to enable conversion and download. We implement strict retention policies to ensure this data is deleted promptly.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide, operate, and maintain our Service.
• To process your transactions and manage billing for subscription services (handled by Stripe).
• To improve and personalize your experience with the Service.
• To monitor and analyze usage and trends for service enhancement.
• To send you transactional emails related to your account or Service usage.
• To provide customer support and respond to your inquiries.
• To detect, prevent, and address technical issues or fraudulent activities.

3. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing (Stripe), cloud storage (AWS S3), database hosting (PostgreSQL), and email delivery. These providers are obligated to protect your information.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

The security of your data is important to us. We implement a variety of security measures, including encryption and access controls, to maintain the safety of your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes retaining data to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Content Data Retention: Uploaded HTML files and generated PDF documents are deleted from our servers within a short period (typically 24-72 hours or immediately upon successful download by the user), unless a specific longer retention period is explicitly requested by the user for a paid feature.

6. Your Data Protection Rights

Depending on your location and applicable laws (such as GDPR), you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification to have your information corrected if inaccurate or incomplete.
• The right to object to our processing of your Personal Data.
• The right to request the restriction of the processing of your Personal Data.
• The right to data portability to receive your Personal Data in a structured, machine-readable format.
• The right to withdraw consent at any time where HTML2PDFConverter.com relied on your consent to process your personal information.

To exercise any of these rights, please contact us at:support@html2pdfconverter.com

7. Children's Privacy

Our Service is not intended for individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.